Coverage Information
CarePass includes Personal Accident Protection Coverage up to RM50,000, worth RM75, for eligible active members.
Coverage is subject to the insurer’s policy wording, eligibility, claim process, exclusions, and approval criteria.
CarePass Benefit
Personal Accident Protection Coverage up to RM50,000
Personal Accident Protection Coverage Summary
Core Benefits
| Category | Coverage |
|---|---|
| Personal Accident Protection Coverage | Up to RM50,000 |
| Accidental Death Benefit | Up to RM50,000 |
| Permanent Disability Benefit | Up to RM50,000 |
Additional Benefits
| No | Benefit | Coverage |
|---|---|---|
| 1 | Ambulance Fees Reimbursement | Up to RM1,500 |
| 2 | Fracture Benefit | Up to RM4,000 |
| 3 | Mobility Assistance | Up to RM5,000 |
| 4 | Coma Allowance | RM50 per day (up to 30 days) |
Sample Claim Journey
- Step 1: Notify supportMember or family contacts support. Contact the Customer Care Team at 1-800-88-8811 (9:00 AM – 5:00 PM, Monday to Friday, excluding public holidays), or email AIGMYCare@aig.com.
- Step 2: Submit documentsProvide incident report, medical records, and supporting IDs.
- Step 3: Insurer reviewPartner insurer reviews eligibility, terms, and claim completeness.
- Step 4: Claim outcomeApproved claim is processed according to policy terms and limits.
FAQ
Is this final coverage information?
Coverage is subject to policy wording, eligibility and claim approval criteria.
Can members claim now using this page?
For claims assistance, please contact the insurer’s Customer Care Team at 1-800-88-8811 or email AIGMYCare@aig.com.
What details apply?
Eligibility criteria, exclusions, claim timeline, required documents, and official policy wording apply.